Document text
Circular No. 21/2025-Customs
File No. 520/12/2022-Cus-VI
Government of India
Ministry of Finance
Department of Revenue
Central Board of Indirect Taxes and Customs
(Customs Policy Wing)
****
Room No.229A, North Block, New Delhi
Dated: 12-09-2025
To,
All Principal Chief Commissioners/ Chief Commissioners of Customs/ Customs
(Preventive)/ Central Tax and Customs.
All Principal Commissioners/ Commissioners of Customs /Customs (Preventive).
All Principal Director Generals/ Director Generals of Directorates under CBIC.
Subject: Strengthening Trade Facilitation through Institutionalised
Consultation Mechanisms – Reg.
The Central Board of Indirect Taxes and Customs (CBIC) has implemented
wide-ranging reforms focusing on digitisation, transparency, and trade facilitation.
Within this context, Customs Clearance Facilitation Committees (CCFCs) and
Permanent Trade Facilitation Committees (PTFCs), established under Circular
Nos. 42/2013-Customs and 13/2015-Customs respectively, have played pivotal
roles in stakeholder engagement and issue resolution.
2. With evolving trade patterns, increasing reliance on digital processing, and a
growing emphasis on measurable service delivery, CBIC has reviewed the
composition and functioning of PTFCs and CCFCs. This Master Circular
consolidates and supersedes earlier guidelines to realign these committees
besides taking measures keeping in view current priorities of consultative decision-
making, stakeholders’ engagement and grievance redressal, and integration with
national trade facilitation objectives.
2.1 It has been decided that PTFCs shall now meet fortnightly, while CCFCs
shall meet once in two months. Revised composition and ToRs for PTFC and
CCFC are annexed as Annexures 1 and 2 respectively.
520/12/2022-Cus-VI
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2.2 The composition of PTFCs has been significantly broadened to include
representatives from DGFT, custodians, PGAs, shipping lines, logistics service
providers, trade councils, and Customs Brokers, besides existing trade
participants. Similarly, CCFCs now include, in addition to senior Customs officers,
representatives from Ministries of Shipping, Railways, Highways, Civil Aviation, and
senior functionaries from PGAs operating under SWIFT. The inclusion of
representatives from DG Systems (ICES/ICEGATE), NCTC, and Directorate of
Logistics aims to strengthen systemic improvement and inter-agency coordination.
2.3 The Terms of Reference (ToR) of both committees have been revised to
further include:
Ensure timely resolution of grievances and bottlenecks
Monitor performance of digital grievance tools like TSKs, AEM and ICEGATE
helpdesk
Escalate unresolved issues to NACs
3. Faceless Assessment has brought standardisation and uniformity in
Customs processing. To address delays in clearance of live Bills of Entry, a tri-
layered grievance redressal mechanism comprising the Anonymised Escalation
Mechanism (AEM) [Circular 14/2021 & 23/2022-Customs], Turant Suvidha
Kendras (TSKs) [Circular 45/2020], and National Assessment Centres (NACs)
[Circulars 13/2023 & 40/2020] has been institutionalised.
3.1 The AEM allows ICEGATE-registered users to raise online grievances after
filing the Bill of Entry. These are auto-routed to the concerned Additional/Joint
Commissioner in the FAG, with anonymised identities and real-time tracking. Board
has further directed DG Systems to revamp AEM mechanism and a suitable
advisory will be issued on revamped AEM by DG Systems with suitable MIS to be
available with senior Customs management.
3.2 The TSKs, established in each Customs Zone, serve as the physical and
operational interface for facilitating Customs processes under Faceless
Assessment. They facilitate clearance process of the trade by tracking of local
grievances, coordination with assessment groups, and provide support to the trade
in any procedural aspects. Officers posted at TSKs must proactively assist the
trade in identifying delays and liaising with assessment officers for swift resolution.
A consolidated list of all TSK is enclosed as Annexure-3. Further in order to
ensure efficiency in functioning of TSK, a digital portal is being created to monitor
timely resolution of grievances or any procedural requirement of trade.
520/12/2022-Cus-VI
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3.3 All officers are required to constantly monitor AEM tickets and TSK-raised
grievances and resolve all such grievances in a time bound manner. All
Commissioners are required to closely monitor all such grievances. Further,
National Assessment Centres (NACs) are inter-alia entrusted to monitor and
analyse the grievances that are being raised due to non-uniformity in their
respective FAGs. For effective monitoring of functioning of FAGs and redressal of
import related grievances relating to Faceless Assessment, NACs have already
been asked to have a separate cell and to take proactive measures to minimize
grievances and conduct sectoral consultations every fortnightly. NAC convenors
through separate cell shall also monitor grievances raised through AEM, TSK or
through any other mechanism and coordinate for resolution focusing grievances
pending for more than two days. Additionally, NACs shall provide guidance to
FAGs to ensure uniformity in assessment practices and recommend systemic
improvements based on grievance trends. To enable easy access, consolidated
contact details of NACs have been provided at Annexure-4.
4. An increasing number of Customs-related grievances are received via social
media platforms (e.g. ‘X’) and official email channels. Each zone shall establish a
dedicated mechanism to monitor such grievances. Every grievance shall be
acknowledged with a unique reference number and resolved appropriately in a
time-bound manner. Frequently raised issues should be included in CCFC agenda
for further deliberations.
5. A high level Customs Consultative Group (CCG) also engages with all trade
and government stakeholders. The issue raised by trade get opportunity for
redressal at multiple forum like PTFC, CCFC, NAC etc. However certain
unresolved policy issues and issues having wider pan India implications should be
flagged to CCG for comprehensive deliberations and appropriate course correction.
All field formations are advised that grievances originating by any stakeholders
from local Customs stations or specific ports must be discussed in the appropriate
PTFC and CCFC platforms in consultation with relevant PGAs, custodians, and
trade bodies and ensure that issues which can be resolved locally in consultation
with trade should not be delayed by flagging to CCG.
6. Principal Chief Commissioners and Chief Commissioners are instructed to
sensitise stakeholders and committee members, issue necessary Trade/Public
Notices to reinforce consultative and grievance redressal mechanism and also
inform any change in TSK or NAC.
7. Difficulty, if any, in the implementation of this circular may be brought to the
notice of the Board.
520/12/2022-Cus-VI
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8. Hindi version follows.
Yours faithfully,
(Suresh Kumar Meena)
Dy. Commissioner/ OSD, Cus-VI
011-23095555
[Email:- uscus6-dor@gov.in]
520/12/2022-Cus-VI
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Annexure-1
Composition and Terms of Reference (ToR) for Permanent Trade Facilitation
Committee (PTFC)
A. Composition:
The PTFC shall be constituted at each Customs Station. The jurisdictional
Pr. Commissioner or Commissioner of Customs, as the case may be, shall chair
the meeting accompanied by all senior departmental officers. The Committee, in
addition to senior Customs officers, shall include representatives from DGFT,
custodians, PGAs, shipping lines, logistics service providers, trade councils, and
Customs Brokers, besides existing trade participants.
B. Terms of Reference (ToR):
(i) Ensuring and monitoring expeditious clearance of imported and export goods in
accordance with the timeline specified by the parent Ministry/ Department
concerned.
(ii) Identifying and removing bottlenecks, if any, for streamlining and easing the
Customs clearance process of imported or export goods. Issues/concerns raised
by trade/ Importers or Exporters during a month through grievances should also be
included in the Agenda items for discussion in PTFC meeting.
(iii) Resolving grievances of importers, exporters represented by trade bodies and
industry and flagging the issues having pan India implication or that may not be
resolved at local level to jurisdictional Chief Commissioners, as required.
(iv) Establishing Single point of Contact (SPOC) and circulating its details across all
agencies for effective coordination and collaboration for faster clearance process.
(v) Reviewing routinely the membership of the PTFC with the aim of including all
stakeholders in the Customs functioning.
(vi) Proper implementation and effective monitoring of existing grievance redressal
mechanisms (TSKs, AEM or ICEGATE Helpdesk etc) and to escalate unresolved
issues to NACs.
(vii) Uploading a list of all TSKs, along with contact officer’s E-mail IDs on the
commissionerate’s official website and publicising the same through Public
Notices.
520/12/2022-Cus-VI
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Annexure-2
Composition and Terms of Reference (ToR) for Customs Clearance
Facilitation Committee (CCFC)
A. Composition:
1. The CCFC shall be constituted at each Customs Station, seaport and
airport. The CCFC shall be headed by the (Pr.) Chief Commissioner of Customs at
the Zonal Level. The membership of CCFC would include all the jurisdictional Pr.
Commissioners/ Commissioners and the senior most functionaries of the following
departments/agencies/stakeholders that are involved in the Customs clearance
process at a particular Customs station/seaport/airport:
(i) Food Safety Standards Authority of India (FSSAI)/Port Health Officer (PHO)
(ii) Plant Quarantine Authorities
(iii) Animal Quarantine Authorities
(iv) Drug Controller of India (CDSO)
(v) Textile Committee
(vi) Wild Life Authorities
(vii) Pollution Control Board
(viii) Directorate General of Foreign Trade
(ix) The Custodians appointed under HCCAR, 2009 including Port Trusts/ Airport
Authority of India/ Railways/ Inland Waterways Authority of India/ LPAI etc.
(x) Ministries/ Departments dealing with infrastructure and logistics like Ministry of
Shipping, Ministry of Civil Aviation, Ministry of Railways, Ministry of Roadways and
Highways.
(xi) Central Revenue Control Laboratory
(xii) Any other Department/ Agency/ Stakeholder to be co-opted on need basis.
(xiii) Any other PGAs operating under SWIFT.
520/12/2022-Cus-VI
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(xiv) Representatives / Nodal Officers from DG Systems (ICEGATE & ICES),
Directorate of Logistics, National Customs Targeting Centre (NCTC).
2. The apex trade bodies along with their constituents, who are members of
PTFC, may also attend the CCFC meeting.
B. Terms of Reference (ToR):
(i) Ensuring and monitoring expeditious clearance of imported and export goods in
accordance with the timeline specified by the parent Ministry/Department
concerned.
(ii) Identifying and resolving bottlenecks, if any, for streamlining and easing the
Customs clearance process of imported or export goods.
(iii) Conducting Time Release Studies for improvement in the clearance time of
imported and export goods.
(iv) Having internal consultations to speed up the clearance process of imported
and export goods and recommending best practices thereto for policy
consideration of CBIC and concerned Ministries/ Departments/ Agencies.
(v) Resolving grievances of importers, exporters and members of trade and
industry in regard to clearance process of imported and export goods. Flagging the
unresolved issues or issues having policy implications to the NACs or the Board,
as the case may be.
(vi) Ensuring and monitoring effective implementation of action points and agenda
of National Trade Facilitation Action Plan (NTFAP).
(vii) Conducting a study through a working group at Zonal level focusing on issues
like facilitation measures, innovation and technology, capacity building, gender
participation etc and sharing the corrective measures/suggestions derived from the
study with the Board to enhance EoDB.
(viii) Proper monitoring and effective implementation of existing grievance redressal
mechanisms (TSKs, AEM or ICEGATE Helpdesk etc).
(ix) Outreach to trade regarding new trade facilitative EoDB measures.
520/12/2022-Cus-VI
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Annexure-3
Contact Details of Turant Suvidha Kendra (TSKs)
S.
No
Zone
Customs Station/House
Email
Contact No.
1 Hydera
bad
ACC, Shamshabad
acc.hyd-customs@go
v.in
040-
24004002 /
24004060
ICD Sanathnagar
icd-hyderabad@gov.in
040-
23711535
ICD Thimapur
cgst.icdthimmapur@g
ov.in
8542227241
2
Visakh
apatna
m
Custom House Visakhapatna
m
tsk-cusvzg@gov.in
0891-2825137
Krishnapatnam Custom Hous
e
ADCkpch-customs@g
ov.in
0861-2377722
Kakinada Custom House
kkd-custom.house@g
ov.in
0884-2364264
5
3
Meerut
Noida Customs
noida-customs@gov.i
n
0120-2350809
4
Bhopal
Turant Suvidha Kendra - ICD
Tihi, Indore
cus-icd-tihi@gov.in
0731-2437876
Turant Suvidha Kendra - ICD
Dhannad
indha6@icegate.gov.i
n
0731-2439072
Turant Suvidha Kendra-
Air
Cargo Complex, Indore
acdabhia-tsk@gov.in
0731-2621544
Turant Suvidha Kendra - ICD
Mandideep
INMDD6@icegate.gov
.in
07480-231488
Turant Suvidha Kendra -ICD-
Powarkheda
INPRK6@icegate.gov.
in
07574-278973
Turant Suvidha Kendra -ICD
Malanpur
icdmalanpur@icegate.
gov.in
07539-283455
Turant Suvidha Kendra -ICD
icd.raipur@icegate.go
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Raipur
v.in
0771-2993090
Turant Suvidha Kendra -ICD
Kheda
icd-khedatsk@gov.in
07292-350229
5 Mumba
i Zone-I
For all Customs
Commissionerates
tsk-mumcuszone1@g
ov.in
022-22757406
6
Bengal
uru
AP & ACC, Bengaluru
tsk-accblr@gov.in
94499 09563
ICD, Bengaluru
tsk-icdblr@gov.in
9844496264
Mangaluru
commr-cusmnglr@nic.
in
8277074219
ICD
KHODIYAR
icdkhd-ahd@gov.in
079- 23945042
AIR CARGO COMPLEX
aircargo-amd@gov.in
079-22865299
ICD SANAND
customs-sanand@gov
.in
02717-298002
ICD SACHANA
icd-sachana@gov.in
9033032615
ICD VIRAMGAM
icd-sachana@gov.in
9033032615
HAZIRA
CUSTOMS
hazira.import@gov.in 0261-2207685
/ 2463291
CH DAHEJ
sup.ch-cusdahej@gov
.in
02641-282610
CH SURAT (MAGDALLA
PORT)
magdallaport.surat@g
ov.in
0261-2260092
ICD
DASHRATH
ICDCustoms-Dashrat
h@gov.in
0265-2242160
ICD ANKLESHWAR
Icd-ankleshwar@gov.i
n
02646-235517
/ 19
ICD SACHIN
icd-sachin@gov.in
0261-2397655
SURAT HIRA BOURSE (SHB
)
shb.surat@gov.in
0261-2488200
ICD VALVADA
aicdval-custahd@nic.i
n
0260-2970123
& 2970125
ICD TUMB
cusicd-tumb@gov.in
02632-227154
/ 226136 / 2272
54
0265-2659365
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7
Ahmed
abad
ICD –VARNAMA
icd-varnama@gov.in
/ 01
FOREIGN POST OFFICE-AH
MEDABAD
fpo-ahmedabad@gov.
in
079-22885712
SURAT DIAMOND BOURSE
afs.khajod@gov.in
0261-6916917
Customs (Prev.) Jamnagar
Commissionerate,
Custom House-Sikka
ch-sikka@gov.in
0288-2772713
Customs (Prev.) Jamnagar Co
mmissionerate,
Custom House-Pipavav
ch-custppv@gov.in
02794-286868
Customs (Prev.) Jamnagar Co
mmissionerate,
Custom Division, Bhavnagar,
Custom House-Bhavnagar,
cusdiv-bhavnagar@g
ov.in
0278-2572123
Customs (Prev.) Jamnagar
Commissionerate,
Custom Division, Jamnagar,
ICD-Morbi
icd-morbi@gov.in
0282-2350300
Customs (Prev.) Jamnagar
Commissionerate,
Custom Division, Jamnagar
cd-jamnagar@gov.in
0288-2772713
Customs (Prev.) Jamnagar
Commissionerate,
Custom Division, Porbandar
ac.porbandar@gov.in 0286-2222524
Customs (Prev.) Jamnagar
Commissionerate,
Custom House-Okha
ch-custokha@nic.in
0289-2262003
Customs Kandla
commr-cuskandla@ni
c.in,
commr-cuskandla@go
v.in
02836-271468-
69
Customs Mundra
tsk-mundra@gov.in
02838-271029
ICD MIHAN
icd-mihan@gov.in
9827061341
ICD BORKHEDI
icd.borkhedi@gov.in
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8 Nagpur
Nagpur
9768216768
ICD ADANI
icdadani.123@gov.in
9449045493
Nashik
ICD JANORI
icd-janori@gov.in
9920100593
CFS AMBAD
cwcambad.2@cewaco
r.nic.in, commr-custo
msnagpur@gov.in
9920100593
Aurangab
ad
ICD MALIWADA
cwcambad.2@cewaco
r.nic.in, commr-custo
msnagpur@gov.in
9049574455
LCS, Raxaul
lcs.raxaul-rev@nic.in
06255-221018/
06255-222313
(Fax)/ 7739607
922
LCS, Jogbani
lcs-cusjbn@gov.in
06455-242979/
06455-242283
/ 9431525889/
9431287398
LCS, Laukaha
lcs-laukaha@gov.in
7903623523
LCS, Jaynagar
customs.lcs-jaynagar
@gov.in
8083985391
LCS, Bairgania
lcs.bairgania@gov.in
7870591801
LCS, Bhithamore
lcs.bhithamore@gov.i
n
9934040583 / 7
857014775
LCS, Sonbarsa
lcs.sonbarsa@gov.in
8409041824
LCS, Kunaulli
lcs-kunauli@gov.in
7480928197 / 9
507470621
LCS, Pipraun
lcs.pipraun@gov.in
9934088964
LCS, Bhimnagar
lcs.bhimnagar@gov.in 9576775857
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9
Patna
(Prev.)
LCS, Galgalia
cusgal-lcs@gov.in
9431857499
LCS, Valmikinagar
lcs-valmkinagar@gov.
in
8809677989
Inland Container Depot Bihta
icd-bihta@gov.in
9430829836
ICD Agra
icd-agra@gov.in
7906252622
ICD Panki
customs-icdpanki@go
v.in
9839121628
ICD JRY
icdjry-123@gov.in
9793907105
ICD Chakeri
icdchakeri-999@gov.i
n
9198677358
Air Cargo, CCSIA, Lucknow
cus.ccsiairport@gov.i
n
9415088338
Air Cargo, LBSIA, Varanasi
cusvns-lbsiairport@go
v.in
8282933306
ICP Rupaidiha
lcs-ngr@gov.in
9451242697
LCS Gauriphanta
div.cuslko@gov.in
9415462186
LCS Tikunia
div.cuslko@gov.in
9415462186
LCS Katarniaghat
div.cuslko@gov.in
7839310590
LCS Barhni
lcs-barhni@gov.in
8840845569
LCS Khunwa
customs-lcskhunwa@
gov.in
9415285953
LCS Jarwa
ac-cusdivgkp@gov.in
9936314145
LCS Kakrahwa
ac-cusdivgkp@gov.in 9415368181
LCS Sonauli
lcs-sonauli@gov.in
9450365337
520/12/2022-Cus-VI
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LCS Thoothibari
lcs-thoothibari@gov.in
7007594512
LCS Banbasa
cuslcs-banbasa@gov.
in
8707544536
LCS Jhulaghat
cusdiv-bareilly@gov.i
n
9445566229
LCS Dharchula
cuslcs-dharchula@go
v.in
9445566229
LCS Gunji
cusdiv-bareilly@gov.i
n
9445566229
10
Delhi (
Prevent
ive)
Jodhpur Pr
eventive
ICD Concor
Kanakpura, Jaipur icdconcor-jpr@gov.in
9426037202
ICD Rajsico Jaipu
r
icdrajsico.custjpr@nic.
in
9427089421
ICD Dhanakya
Jaipur
icd.dhanakya@gov.in
9414479007
Air Cargo
Complex, Jaipur
acc-custjpr1@gov.in
8447556347
Jaipur Gemstone
Exchange , Jaipur
ac-jgsecustoms@gov.
in
9825851460
ICD Concor
Kathuwas, Alwar
icd-kathuwas@gov.in
8447420026
ICD Concor Kota icdkota-customsjpr@g
ov.in
9924544244
ICD Concor
Jodhpur
icdc-custjod@nic.in
9974012166
ICD Rajsico
Jodhpur
icdr-custjod@nic.in
9974012166
ICD Thar Dry Port
Jodhpur
icdt-custjod@nic.in
9426561908
Amritsar Pr
eventive
Integrated Check
Post, Attari,
Amritsar
icpatt-cusasr@gov.in 0183-2383211,
2383209
LCS, Rail Cargo,
Amritsar
dc-railcargo@gov.in
0183-2550064
ICD Chheharta,
Amritsar
icdchheharta-cusasr@
gov.in
0183-2259783
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Air Cargo
Complex, SGRDJI
Airport, Amritsar
Aircargo-customs.ldh
@gov.in
0183-2214223
Air cargo
Complex, Srinaga
r Airport
cus.accsgr@gov.in
0194-2481826
Ludhiana
ICD CONCOR,
Focal Point,
Dhandari Kalan,
Ludhiana
icdconcor-custom.ldh
@gov.in
0161-2665160
ICD-GRFL G.T.
Road, Sahnewal,
Ludhiana
icdgrfl-customs.ldh@g
ov.in
0161-2847470
ICD- Baddi,
Haripur Sandoli,
Solan
tsk-baddi@gov.in
01795-247104
ICD- (Pristine),
Ludhiana
icdpris-customs.ldh@
gov.in
01628-528604
ICD-Jalandhar
icdjal-customs.ldh@g
ov.in
0161-2670815
11
Thiruva
nantha
puram
For all Customs station
tsk.cochin@gov.in
0484-2835266
12
Delhi
ICD Patparganj
icd.ppg6@icegate.gov
.in
011-21211115
ICD Ballabhgarh
icd.bbg@gov.in
0129-4259339
ICD Sonepat
icd.sonepat@icegate.
gov.in
0130-2203481
ICD Jhattipur
icd.jhattipur@icegate.
gov.in
0180-2615413
ICD Barhi
tsk_icdbarhi@gov.in
0130-2961151
ICD Rewari
inrea6@icegate.gov.in 01274-221024
ICD Bawal
inbaw6@icegate.gov.i
n
01274-221024
ICD Pali
inpkr6@icegate.gov.in 01274-221024
ICD Patli
icd.patli@icegate.gov.i
n
0124-3580007
ICD Palwal
icd.palwal@icegate.go 01275-712006
520/12/2022-Cus-VI
I/125832/2025
v.in
ICD Piyala
icd.piyala@icegate.go
v.in
0129-2509212
ICD Garhi Harsaru
icd.garhi@icegate.gov
.in
0124-2276321
ICD TKD Import(TSK I)
tski-icdtkdimp@gov.in
9205505672
ICD TKD Import (TSK II)
tskii.icdtkdimp@gov.in
9306557337
ACC Import
accimpdel-tsk@gov.in 011-25652998
ACC Import
accimpdelshed@gov.i
n
011-25601132
13 Kolkata
Port
tsk-kolcus@gov.in
033-2953 0354
Airport
accadmn-apkolcus@g
ov.in
-
Preventive
ccpwb-tech@gov.in
-
14 Bhuban
eswar
Paradeep Customs Division cusbbs-pdp2023@gov
.in
76099 98802
Gopalpur Customs Division
cusbbs-gcd@gov.in
94394 87364
Dhamra Customs Division
dhamra-customs@go
v.in
7978110475
15 Chenn
ai
Seaport (INMAA1 / INKAT1 / I
NENR1)
sk-chennaisea@gov.i
n
044-25254301
Air Cargo Complex
tsk-chennaiacc@gov.i
n
044-22569647
16
Pune
Pune Custo
ms
Ratnagiri Division ratnagiri-cusprev@go
v.in
02352-222705
Dapoli Divison
dapoli-cuspune@gov.i
n
02358/284804
ICD Bhamboli
ICD.Bhamboli@gov.in 02135648910
ICD Dighi
icd-dighi@gov.in
7350003381
Sindhudurg
Division
sindhudurg-cuspune
@gov.in
9897864478
ICD Talegaon
icd-talegaon@gov.in
02114-665170
Goa Custo
ms
Goa Customs
tsk-goacustoms@gov.
in
8322951124
17
Mumba
i Zone-I
II
Air Cargo Complex
tsk.accmumbaizone3
@gov.in
022-66851045
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18
Mumba
i Zone-I
I
For all Customs Houses
tsk-jnch@gov.in
9426740808
19 Guwah
ati
Shillong Hqrs
cusgau@nic.in
0364-2505616
LGBI Airport, Guwahati
cusshg-hqtech@gov.i
n
0361-2340511
ICD, Amingaon
icd-amg@gov.in
-
20
Tiruchir
appali
(Prev.)
ACC Trichy
tacterminal-2025@go
v.in
0431-2411195
ACC Madurai
tskmduaircargo-2025
@gov.in
0431-2411195
ACC Coimbatore
cbe-aircargo@gov.in 0431-2411195
ICD Hosur
icd-hosur-inhsu6@gov
.in
0431-2411195
ICD Pulichaplam
icd-puli-inpny6@gov.i
n
0431-2411195
ICD Chettipalayam
icd-chettipalayam@go
v.in
0431-2411195
ICD Irugur
icd-irugur-inigu6@gov
.in
0431-2411195
CFS Ambur
cfs-ambur-inajj6@gov
.in
0431-2411195
Karaikkal Port
customs-karaikalport
@gov.in
0431-2411195
Customs House Puducherry ch-pondy-inpny1@gov
.in
0431-2411195
Customs House Cuddalore
cuscud.try@gov.in
0431-2411195
Customs House Nagapattina
m
port-nagapattinam@g
ov.in
0431-2411195
Customs House Tuticorin
tsk-custut@gov.in
0461-2352655
ICD Tuticorin
tsk1-tuticd@gov.in
0461-2352655
520/12/2022-Cus-VI
I/125832/2025
Annexure-4
Contact Details of Convenors/ Co-convenors of National Assessment
Centres
National Ass
essment Cen
tre (Pr. CC/C
C of the Zone
)
Nodal Custom
s Zone
Faceless
Assessment
Groups (Chapters cover
ed by Customs Tariff Act
, 1975) & FAG from Zone
s (Revised) Port Code, Z
one
Email Addres
s
Contact
No.
Convenor-
Kolkata
Ahmedabad
Zone
1 (01-15) – Primary
Products 1
ccoahm-guj@
nic.in
079-275
42678
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Visakhapatna
m Zone
ccu-cexvzg@n
ic.in
0891-25
68837 /
0891-25
64552
Ahmedabad
Zone
ccoahm-guj@
nic.in
079-275
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai
chiefcom@jaw
aharcustoms.g
520/12/2022-Cus-VI
I/125832/2025
Convenor-
Kolkata
Zone-II
1B (16-26) – Primary
Products 2
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Tiruchirappalli
(Preventive)
Zone
ccuprev-custri
chy@nic.in
0431-24
17466
Visakhapatna
m Zone
ccu-cexvzg@n
ic.in
0891-25
68837 /
0891-25
64552
Thiruvanantha
puram Zone
ccu-cexcok@n
ic.in
0484-23
90404
Bhubaneshwar
zone
ccu-cexbbr@n
ic.in
0674-25
89935
Convenor-
Bengaluru
Ahmedabad
Zone
1A (27) – Mineral Product
s
ccoahm-guj@
nic.in
079-275
42678
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Mumbai Zone-I
ccu-cusmum1
@nic.in
022-226
20091
Visakhapatna
m Zone
ccu-cexvzg@n
ic.in
0891-25
68837 /
0891-25
64552
Thiruvanantha
puram Zone
commr@cochi
ncustoms.gov.i
n
0484-23
90404
Bhubaneshwar
zone
ccu-cexbbr@n
ic.in
0674-25
89935
Ahmedabad
Zone
ccoahm-guj@
nic.in
079-275
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni 011-256
520/12/2022-Cus-VI
I/125832/2025
Convenor-
Mumbai II
2 (28) – Products of
Chemical or Allied
Industries - I
c.in
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in
022-268
80919
Visakhapatna
m Zone
ccu-cexvzg@n
ic.in
0891-25
68837 /
0891-25
64552
Bhubaneshwar
zone
ccu-cexbbr@n
ic.in
0674-25
89935
Convenor-
Mumbai II
Ahmedabad
Zone
2A (29) – Products of
Chemical or Allied
Industries - II
ccoahm-guj@
nic.in
079-275
42678
Mumbai Zone-I
ccu-cusmum1
@nic.in
022-226
20091
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai Zone-I
I
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Visakhapatna
m Zone
ccu-cexvzg@n
ic.in
0891-25
68837 /
0891-25
64552
Ahmedabad
Zone
ccoahm-guj@
nic.in
079-275
42678
chiefcom@jaw
520/12/2022-Cus-VI
I/125832/2025
Convenor-
Mumbai II
Mumbai
Zone-II
2B (30-31) – Products of
Chemical or Allied
Industries - III
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Visakhapatna
m Zone
ccu-cexvzg@n
ic.in
0891-25
68837 /
0891-25
64552
Bhubaneshwar
zone
ccu-cexbbr@n
ic.in
0674-25
89935
Tiruchirappalli
(Preventive)
Zone
ccuprev-custri
chy@nic.in
0431-24
17466
Pune
ccu-cexpune
@nic.in
020-260
51839
Convenor-
Mumbai II
Ahmedabad
Zone
2C (32-34) - Products of
Chemical or Allied
Industries - IV
ccoahm-guj@
nic.in
079-275
42678
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
520/12/2022-Cus-VI
I/125832/2025
Convenor-
Mumbai II
Ahmedabad
Zone
2D (35-36) – Products of
Chemical or Allied
Industries - V
ccoahm-guj@
nic.in
079-275
42678
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Convenor-
Mumbai II
Chennai Zone
2E (37) – Products of
Chemical or Allied
Industries - VI
ccchennaizon
e.tn@nic.in
044-252
68925
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Ahmedabad
Zone
ccoahm-guj@
nic.in
079-275
42678
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
ccu-cusmum3
520/12/2022-Cus-VI
I/125832/2025
Convenor-
Mumbai II
Mumbai
Zone-III
2F (38) – Products of
Chemical or Allied
Industries - VII
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Convenor-
Mumbai II
Ahmedabad
Zone
2G (39) – Plastic Products
ccoahm-guj@
nic.in
079-275
42678
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai Zone-I
I
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Thiruvanantha
puram Zone
ccu-cexcok@n
ic.in
0484-23
90404
Meerut zone
ccu-cexmeerut
@nic.in
0121-35
11372 /
0120-23
50801
Ahmedabad Z
one
ccoahm-guj@
nic.in
079-275
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni 011-256
520/12/2022-Cus-VI
I/125832/2025
Convenor-
Mumbai II
2H (40) – Rubber Product
s
c.in
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Thiruvanantha
puram Zone
ccu-cexcok@n
ic.in
0484-23
90404
Convenor-
Mumbai II
Bengaluru Zon
e
2I (41-43) – Leather
Products
ccu-cusblr@ni
c.in
080-228
67990
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Convenor-
Mumbai II
Ahmedabad
Zone
2J (44-46) – Wood
ccoahm-guj@
nic.in
079-275
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Tiruchirappalli
520/12/2022-Cus-VI
I/125832/2025
(Preventive)
Zone
ccuprev-custri
chy@nic.in
0431-24
17466
Convenor-
Mumbai II
Ahmedabad
Zone
2K (47-49) – Products ma
de of Wood
ccoahm-guj@
nic.in
079-275
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Tiruchirappalli
(Preventive)
Zone
ccuprev-custri
chy@nic.in
0431-24
17466
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Meerut Zone
ccu-cexmeerut
@nic.in
0121-35
11372 /
0120-23
50801
Convenor-
Ahmedabad
Zone
3
(50-70)
–
Textile
ccoahm-guj@
nic.in
079-275
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
chiefcom@jaw
520/12/2022-Cus-VI
I/125832/2025
Delhi
Mumbai
Zone-II
Products
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Tiruchirappalli
(Preventive)
Zone
ccuprev-custri
chy@nic.in
0431-24
17466
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Convenor-
Delhi
Ahmedabad
Zone
3A (71) – Gems &
Jewellery
ccoahm-guj@
nic.in
079-275
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Convenor-
Ahmedabad
Ahmedabad
Zone
4 (72-73)- Ferrous base
metals
ccoahm-guj@
nic.in
079-275
42678
Mumbai Zone-I
ccu-cusmum1
@nic.in
022-226
20091
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Bhubaneshwar
zone
commrprev-cu
sbbsr@nic.in
0674-25
89935
Delhi
cccpdz-cbec@
520/12/2022-Cus-VI
I/125832/2025
(Preventive)
Zone
nic.in
011-256
56040
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Convenor-
Ahmedabad
Ahmedabad
Zone
4A (74-83) – Non-ferrous
Base Metals
ccoahm-guj@
nic.in
079-275
42678
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Delhi
(Preventive)
Zone
cccpdz-cbec@
nic.in
011-256
56040
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Meerut zone
ccu-cexmeerut
@nic.in
0121-35
11372 /
0120-23
50801
Convenor-
Mumbai-III
Mumbai Zone-I
5 (8401-8469) – Machiner
y & Mechanical
Appliances - I
ccu-cusmum1
@nic.in
022-226
20091
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Ahmedabad
ccoahm-guj@ 079-275
520/12/2022-Cus-VI
I/125832/2025
Zone
nic.in
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Convenor-
Mumbai-III
Chennai Zone
5E (8470-8473) Machiner
y & Mechanical Appliance
s - II
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Convenor-
Mumbai-III
Mumbai
Zone-II
5N (8474-8487) –
Machinery & Mechanical
Appliances - III
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Ahmedabad
ccoahm-guj@ 079-275
520/12/2022-Cus-VI
I/125832/2025
Zone
nic.in
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Convenor-
Chennai
Mumbai
Zone-II
5A (8501-8516) Electrical
machinery
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Ahmedabad
Zone
ccoahm-guj@
nic.in
079-275
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Convenor-
Chennai
Mumbai
Zone-II
5C (8517-8531)-Communi
cation and related equipm
ent
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
520/12/2022-Cus-VI
I/125832/2025
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Convenor-
Chennai
Mumbai
Zone-II
5M (8532-8548)-
Micro-electronics
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Convenor-
Mumbai I
Mumbai
Zone-II
5B (86-87)-Vehicles
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai Zone-I
ccu-cusmum1
@nic.in
022-226
20091
Ahmedabad
Zone
ccoahm-guj@
nic.in
079-275
42678
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Bengaluru Zon
ccu-cusblr@ni 080-228
520/12/2022-Cus-VI
I/125832/2025
e
c.in
67990
Pune
ccu-cexpune
@nic.in
020-260
51839
Convenor-
Mumbai I
Mumbai
Zone-II
5F (88) – Aircrafts
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Thiruvanantha
puram Zone
ccu-cexcok@n
ic.in
0484-23
90404
Convenor-
Mumbai I
Mumbai Zone-I
5S (89) – Vessels
ccu-cusmum1
@nic.in
022-226
20091
Ahmedabad
Zone
ccoahm-guj@
nic.in
079-275
42678
Visakhapatna
m Zone
ccu-cexvzg@n
ic.in
0891-25
68837 /
0891-25
64552
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in, ccu-cus
mum2@nic.in
022-272
42401
Mumbai
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
520/12/2022-Cus-VI
I/125832/2025
Convenor-
Mumbai I
Zone-III
5I (90-92) – Instruments &
Apparatus
ustoms3.gov.i
n
022-268
80919
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Hyderabad
Zone
ccu-cexhyd@n
ic.in
040-232
20720
Convenor-
Mumbai I
Mumbai Zone-I
6 (93-98) – Miscellaneous
Products/Project Imports
ccu-cusmum1
@nic.in
022-226
20091
Mumbai
Zone-II
chiefcom@jaw
aharcustoms.g
ov.in,
ccu-cusmum2
@nic.in
022-272
42401
Mumbai
Zone-III
ccu-cusmum3
@nic.in, cczon
e3@mumbaic
ustoms3.gov.i
n
022-268
80919
Chennai Zone
ccchennaizon
e.tn@nic.in
044-252
68925
Delhi Zone
ccu-cusdel@ni
c.in
011-256
54160
Bengaluru Zon
e
ccu-cusblr@ni
c.in
080-228
67990
Hyderabad
Zone
ccu-cexhyd@n
ic.in
040-232
20720
Kolkata Zone
ccu-cuskoa@n
ic.in
033-224
21173
Thiruvanantha
puram Zone
ccu-cexcok@n
ic.in
0484-23
90404
520/12/2022-Cus-VI
I/125832/2025
