Document text
__________________________________________________________________________________
No.: Z-11/12/1/Misc.Matter/2024-MSU-Part(4) Date:
कायालय ापन
Office Memorandum
िवषयः ई. एस. आई. सी. अपताल/संथान म वछता, रखरखाव और सुर!ा काय" के $लए
%ज'मेदा)रय के बारे म प+ीकरण
Subject:
Clarification
regarding
responsibilities
for
Cleanliness,
Maintenance, and Security functions in ESIC Hospitals/Institutions
यह संान म आया है िक ईएसआईसी के तहत िव/भ1 अपताल और 2चिक4सा संथान म वछता,
रखरखाव काय और सुर!ा संबं2धत मु6 पर 7चताएं बढ़ी ह9। इस संबंध म उपरो= संथान मे तैनात
केयरटेकर क? भूिमका क? िवतार से जांच क? गई है।
It has come to notice that there are growing concerns regarding the cleanliness,
maintenance work, and security-related issues in various hospitals and Medical
institutions under ESIC. In this regard, the role of the Caretaker posted in above
institutions has been examined in detail.
यह देखा गया है िक केयरटेकर के Bप म तैनात अ2धकारी, जो आम तौर पर यूडीसी/सहायक/एसएसओ के
र9क के होते है, को %ज'मेदा)रय क? एक िवतृत Gृंखला सHपी गई है एवं %जIहे संबं2धत डीए के Bप म
काम करना चािहए और कायालय अधी!क (सामाIय शाखा ) और शाखा अ2धकारी (सामाIय शाखा ) को
सहायता Kदान करनी चािहए | उ2चत िवचार के बाद, यह प+ िकया जाता है िक सामाIय शाखा के
संबं2धत शाखा अ2धकारी, सामाIयतया उप िनदेशक/सहायक िनदेशक (सामाIय शाखा), को अपताल/
2चिक4सा संथान और !ेLीय इकाइय म अपताल/मे2डकल कॉलेज के मुNय केयरटेकर के Bप म काय
करना होगा और वछता, रखरखाव काय और सुर!ा मामल के $लए %ज'मेदार अ2धकारी हगे।
It has been observed that a wide range of responsibilities have been assigned to
the official posted as Caretaker, generally of the rank of UDC/Assistant/SSO who
should work as concerned DA & provide assistance to Office Superintendent
(General Branch) and Branch Officer(General). After due consideration, it is
clarified that the Branch Officer concerned of the General Branch, usually Deputy
Director/ Asstt. Director (General Branch), must act as Chief Caretaker for the
Hospital/ Medical College and shall be the responsible officer for cleanliness,
maintenance work, and security matters in ESIC hospitals and medical
institutions including other field units.
Z-11/12/1/Misc.Matter/2024-MSU-Part(4)
I/3423646/2026
केयरटेकर, शाखा अ2धकारी (सामाIय शाखा) क? देखरेख म टीम के एक िहसे के Bप म काय करगे।
कायालय अधी!क (सामाIय) को अपताल/मे2डकल कॉलेज के $लए 2डOटी चीफ केयरटेकर के तौर पर
काम करना होगा और केयरटेकर Qारा िकए गए काय के समR पयवे!ण के $लए %ज'मेदार हगे ।
The Caretaker shall function as a part of the team under the supervision of the
Branch Officer (General Branch). The Office Superintendent (General) will be
responsible for overall supervision of the work performed by the Caretaker
must act as Dy. Chief Caretaker for the Hospital/ Medical College and.
यह भी प+ िकया जाता है िक संिवदा4मक अपताल Kबंधक भी शाखा अ2धकारी (सामाIय शाखा) के
समR पयवे!ण के तहत काय करेगा ।
It is further clarified that the contractual position of Hospital Manager shall also
function under the overall supervision of the Branch Officer (General Branch).
सभी !ेLीय इकाइय और ईएसआईसी अपताल/2चिक4सा संथान िनदSश िदया जाता है िक वे वछता,
रखरखाव और सुर!ा संबं2धत काय" के Kभावी Kबंधन सुिन2Tत करने के $लए उपरो= िनदSश (संलU
प)र/श+-ए) का अ!रशः पालन कर। यह केयरटेकर के कामकाज से जुड़े सभी िपछले िनदSश क? जगह लेगा।
All field units and specially ESIC hospital/ medical institutions are directed to
adhere to the above instructions (Annexure-A attached) in letter and spirit to
ensure effective management of cleanliness, maintenance, and security-related
functions. This will supersede all earlier instructions related to functioning of
caretaker.
This issues with the approval of Director General.
सहा.िनदे.(K. से. ए.)
Assistant Director(MSU)
Copy to,
1. PPS to DG/ FC/CVO
2. All Insurance Commissioners/ Medical Commissioners, Hqrs, New Delhi
3. All Insurance Commissioners(Zonal) /Medical Commissioners(Zonal)
4. All Regional Directors/ Director(l/C)/ JD(I/C) of ROs/SROs, D(M)D
5. D(M)D, all Medical Superintendents, ESIC Hospitals/ All Deans, ESIC,
Medical Colleges,
6. Website Content Manager
Z-11/12/1/Misc.Matter/2024-MSU-Part(4)
I/3423646/2026
Annaxure-A
The detailed duties of Branch Officer(General), Office Superintendent (General)
and Caretaker of ESIC Hospitals/Medical Institutions are as follows:
A. Duties of Branch Officer(General Branch) as Chief Caretaker for the
Hospital/ Medical College, which are related to maintenance/upkeep of
ESIC hospital/ Medical Institutions in addition to their existing duties.
1. Day-to-day care and upkeep of hospital buildings
2. Ensuring minor repairs are done on time
3. Attend meetings related to building maintenance
4. Coordinate with JE / AE / Executive Engineer (Civil/Electrical)
5. Follow instructions from Medical Superintendent
6. Overseeing outsourced services such as housekeeping, security and
maintenance staff.
7. Any other duty related to hospital building assigned by Dean/ Medical
Superintendent/ other higher authority.
B. Duties of Office Superintendent (General Branch) as Dy. Chief Caretaker
for the Hospital/ Medical College, which are related to maintenance/
upkeep of ESIC hospital/ Medical Institutions in addition to their
existing duties.
1. Reporting and follow-up of civil, electrical, plumbing defects
2. Oversee housekeeping, sanitation, and waste disposal
3. Ensure biomedical waste rules are followed (coordination with staff)
4. Report lapses in cleanliness to concerned authority
5. Supervise work done by contractors and outsourced staff
6. Acting as a point of contact for service contractors and different hospital
departments for repair, renovations, AMC activities, security etc.
7. Track pending maintenance works
8. Submit daily/weekly reports to Admin or Engineering section
9. Any other duty related to hospital building assigned by Dean/ Medical
Superintendent/ other higher authority.
C. Duties of Caretaker in ESIC hospital/ Medical institutions are as follows.
1. Maintaining cleanliness and hygiene of hospital premises including
wards, corridors, toilets, office, roof and common areas (in coordination
with housekeeping staff) and regular inspections thereof.
2. Assisting and coordinating outsourced services such as housekeeping,
security and maintenance staff.
Z-11/12/1/Misc.Matter/2024-MSU-Part(4)
I/3423646/2026
3. Assisting the OS (General), who shall act as a point of contact (and not
the
Caretaker)
for
service
contractors
and
different
hospital
departments for repair, renovations, AMC activities etc.
4. Monitoring/ ensuring of water supply, drainage, sanitation, etc.
5. Check lighting, fans, power backup areas (not technical repair, but
reporting), and ensure proper functioning of lifts, fire safety equipment,
generators etc (coordination role).
6. Safeguarding ESIC property, managing inventory/stores, and ensuring
proper handling and movement of goods and equipment.
7. Check fire exits, emergency routes, staircases.
8. Report unsafe structures or hazards.
9. Maintain watch over furniture, fixtures, doors, windows etc.
10. Reporting damage or malfunction of hospital equipment, fittings or
infrastructure.
11. Assist in physical verification of assets when required and maintain
complaint registers / logbooks related to building issues.
12. Any other duty related to hospital building assigned by Dy. Director
(General Branch)/ Asstt. Director(General Branch) / OS(General
Branch)/ other higher authority.
सहा.िनदे.(K. से. ए.)
Assistant Director(MSU)
Z-11/12/1/Misc.Matter/2024-MSU-Part(4)
I/3423646/2026
