Procedure to be followed by Board
(1)
The Board shall function as an independent body and shall, as far as practicable, function as a digital office, with the receipt of complaints and the allocation, hearing and pronouncement of decisions in respect of the same being digital by design, and adopt such techno-legal measures as may be prescribed.
(2)
The Board may, on receipt of an intimation or complaint or reference or directions as referred to in sub-section (1) of section 27, take action in accordance with the provisions of this Act and the rules made thereunder.
(3)
The Board shall determine whether there are sufficient grounds to proceed with an inquiry.
(4)
In case the Board determines that there are insufficient grounds, it may, for reasons to be recorded in writing, close the proceedings.
(5)
In case the Board determines that there are sufficient grounds to proceed with inquiry, it may, for reasons to be recorded in writing, inquire into the affairs of any person for ascertaining whether such person is complying with or has complied with the provisions of this Act.
(6)
The Board shall conduct such inquiry following the principles of natural justice and shall record reasons for its actions during the course of such inquiry.